REGARDING PURCHASES
1. I bought a template and the download never started.
We ask that you wait on the Paypal page until your download starts automatically, if you close the window too soon the download dialogue won't show. If for this or any reason you didn't receive your template. Please contact us.
2. How do I install my theme?
To get more instructions, open the file containing your bought template. A PDF document has been attached with step-by-step instructions.
3. Where do I go to change fonts and colors?
Sign in to Blogger and go to the "Customize" - "Advanced" section of your blog. For more instructions see the tutorial attached with the theme document.
4. Can I customize my theme?
Yes, but while we do provide the code for our themes, we are unable to offer support for HTML & CSS customizations.
5. Why don't you accept e-checks?
We have blocked echeck payment because we have an automated download system once your payment is through you will receive your product. Most companies hold the merchandise until the payment has cleared but we do not have the option of doing so.
REGARDING STOCK ITEMS
1. I just saw one of your themes is "sold out", why?
At Blog Milk we pride ourselves of making not only beautiful detailed and functional designs but we also want to maintain a sense of exclusiveness by offering only 15 issues of each theme.
REGARDING COMPATIBILITY
1. Which browsers do you work with?
Our templates are compatible with the latest versions of Mozilla Firefox, Opera, Safari and Google Chrome. This doesn't include handhelds like iPads or smartphones. Please note the the variety of those is too great for us to optimize our themes on every one of those browsers.
2. Will my blog work with Disqus?
Blog Milk doesn't provide support for third party commenting systems. Unfortunately their codes may not react well in our highly customized themes.
REGARDING PRICES
1. Do you offer discounts?
Only in the case of a large purchase (4 items or more) we offer a 15% discount in the total.
2. I want to buy themes for my friends, do you offer giftcards?
Yes, giftcards can be found under the "special features" label. You can also contact us via email to request one.
3. Why are there price differences between collections?
We price each theme according to the features, resources and funds that we hace spent in creating it. Themes with different features have different prices.
1. I bought a template and the download never started.
We ask that you wait on the Paypal page until your download starts automatically, if you close the window too soon the download dialogue won't show. If for this or any reason you didn't receive your template. Please contact us.
2. How do I install my theme?
To get more instructions, open the file containing your bought template. A PDF document has been attached with step-by-step instructions.
3. Where do I go to change fonts and colors?
Sign in to Blogger and go to the "Customize" - "Advanced" section of your blog. For more instructions see the tutorial attached with the theme document.
4. Can I customize my theme?
Yes, but while we do provide the code for our themes, we are unable to offer support for HTML & CSS customizations.
5. Why don't you accept e-checks?
We have blocked echeck payment because we have an automated download system once your payment is through you will receive your product. Most companies hold the merchandise until the payment has cleared but we do not have the option of doing so.
REGARDING STOCK ITEMS
1. I just saw one of your themes is "sold out", why?
At Blog Milk we pride ourselves of making not only beautiful detailed and functional designs but we also want to maintain a sense of exclusiveness by offering only 15 issues of each theme.
REGARDING COMPATIBILITY
1. Which browsers do you work with?
Our templates are compatible with the latest versions of Mozilla Firefox, Opera, Safari and Google Chrome. This doesn't include handhelds like iPads or smartphones. Please note the the variety of those is too great for us to optimize our themes on every one of those browsers.
2. Will my blog work with Disqus?
Blog Milk doesn't provide support for third party commenting systems. Unfortunately their codes may not react well in our highly customized themes.
REGARDING PRICES
1. Do you offer discounts?
Only in the case of a large purchase (4 items or more) we offer a 15% discount in the total.
2. I want to buy themes for my friends, do you offer giftcards?
Yes, giftcards can be found under the "special features" label. You can also contact us via email to request one.
3. Why are there price differences between collections?
We price each theme according to the features, resources and funds that we hace spent in creating it. Themes with different features have different prices.
REGARDING SUPPORT
1. Where can I get support?
Support is provided by our coding staff via Email. It is important that you know all our templates are carefully tested for errors. Our fee to fix third party coding mistakes is $35. If you need support, feel free to contact: blogmilkshop@gmail.com or read this.
REGARDING INSTALLATIONS
1. Can you upload my theme for me?
Yes, this is an added option in your cart. Our team charges $35 for this service and the response could take up to a business day.
2. What forms of payment do you take?
We accept Paypal, were you can also make credit card or debit card payments.
REGARDING AFFILIATIONS
1. May I share your shop on my blog? / Do you have an affiliate program.
Yes, you can share and we appreciate your support and help spreading the word about us. We are updating the affiliation program to be launched in June 2013.
2. I am a Designer / Developer and I want to affiliate with you. What can I do?
We are looking for more partners to create graphic designs and Wordpress coding for Blog Milk. Please email us with your portfolio. We only ask for experience and commitment.
REGARDING UPGRADES
1. I saw a nice feature in your one of your new collection themes, can I add it to a previous theme?
Yes, it is always possible to upgrade under "additional" services. Please, keep in mind that our prices vary depending on the features of the theme. If you purchased from a previous collection and your theme is missing a feature you will be charged a fee to upgrade or add a new element.
REGARDING INFRINGEMENTS
1. Nothing is showing up on my screen, why?
As we mention above, we make an effort to protect our work and periodically search for our codes within our server. Templates will be deleted if there's any kind of infringement and a bill will be sent to your account as per our Terms and Conditions regarding copyrights.
NOTE (!)
We make an effort to update this page frequently, please make sure the question you need to ask doesn't show here before you email us. If the questions you have don't appear on this list please, contact us or check our other pages regarding support, terms and press.
1. Where can I get support?
Support is provided by our coding staff via Email. It is important that you know all our templates are carefully tested for errors. Our fee to fix third party coding mistakes is $35. If you need support, feel free to contact: blogmilkshop@gmail.com or read this.
REGARDING INSTALLATIONS
1. Can you upload my theme for me?
Yes, this is an added option in your cart. Our team charges $35 for this service and the response could take up to a business day.
2. What forms of payment do you take?
We accept Paypal, were you can also make credit card or debit card payments.
REGARDING AFFILIATIONS
1. May I share your shop on my blog? / Do you have an affiliate program.
Yes, you can share and we appreciate your support and help spreading the word about us. We are updating the affiliation program to be launched in June 2013.
2. I am a Designer / Developer and I want to affiliate with you. What can I do?
We are looking for more partners to create graphic designs and Wordpress coding for Blog Milk. Please email us with your portfolio. We only ask for experience and commitment.
REGARDING UPGRADES
1. I saw a nice feature in your one of your new collection themes, can I add it to a previous theme?
Yes, it is always possible to upgrade under "additional" services. Please, keep in mind that our prices vary depending on the features of the theme. If you purchased from a previous collection and your theme is missing a feature you will be charged a fee to upgrade or add a new element.
REGARDING INFRINGEMENTS
1. Nothing is showing up on my screen, why?
As we mention above, we make an effort to protect our work and periodically search for our codes within our server. Templates will be deleted if there's any kind of infringement and a bill will be sent to your account as per our Terms and Conditions regarding copyrights.
NOTE (!)
We make an effort to update this page frequently, please make sure the question you need to ask doesn't show here before you email us. If the questions you have don't appear on this list please, contact us or check our other pages regarding support, terms and press.
browse through our beautiful selection of themes and choose the perfect one for you. You can see the latest additions below, browse through and read the descriptions.
install your template following the instructions attached with the theme's file. We provide support for every theme and an optional custom-installation for those who request it
buy your favorite theme by clicking on the "buy this" icon located at the bottom of the description. All transactions are made via paypal and our automated download system.







